Watch TV Everywhere (WTVE) Setup
Browse to https://www.wtve.net Under "select your TV provider" pick "VNET Fiber" and click "submit" Click on the "Re...
Wed, 29 Jan, 2020 at 1:21 PM
Programming Your Remote Control
This remote control is already preprogrammed to control your Set Top Box (STB). The instructions below will program this remote to control your TV. Man...
Tue, 24 Jul, 2018 at 2:10 PM
Latest Channel Guide
Grab the latest channel guide here: VNET Fiber: Residential Channel Guide v.20210801
Fri, 30 Jul, 2021 at 11:31 AM
How to Setup the PIN for Parental Controls
To begin, press the Menu button on the remote and navigate to: Settings -> Parental -> Change PIN The default Old PIN value is 0000 (four zeros) ...
Tue, 10 Sep, 2019 at 9:34 AM
Setting up HBO Max
Here is how to get started on HBO Max included with the HBO Premium package. Download the HBO Max app on any supported device. Find the official list h...
Tue, 15 Sep, 2020 at 4:17 PM
VNET Fiber STB & Remote - Installation Guide
Guide for setting up the streaming set-top box & remote: Download the Installation Guide
Wed, 16 Sep, 2020 at 9:22 AM
Clearing the Cache on an Amazon Fire TV Stick
Fri, 9 Apr, 2021 at 3:45 PM
How to update the Mobi TV App
If you are having trouble with your Mobi TV app, please refer to the PDF help documents (attached below) that best match your device(s). 
Wed, 30 Jun, 2021 at 3:38 PM
Setting up an Amazon Fire TV Stick
Amazon’s Fire TV Stick is a great choice for watching VNET Fiber TV. The user-friendly remote and HDMI stick system allows VNET Fiber subscribers to effortl...
Mon, 27 Sep, 2021 at 1:21 PM